Select what device you would like to try
Select what device you would like to try

Our Try Before You Buy
programme is designed for
you to Try IQOS for 14 days
in the comfort of your home.


How it works

Order before 6:30pm for free next day delivery

Pay £10 for your trial kit
Experience IQOS for 14 days
Your choice at the end of the trial

Each trial kit includes a brand new
device and 4 packs of HEETS.

Unboxing Video

Common questions asked about the Try Programme

For more information about IQOS visit our support section

Unsure? Contact us.

Our dedicated UK based Customer Care team is here 7 days a week for you.
Monday to Friday 8am to 10pm
Saturday and Sunday 10am to 6pm


Live chat

Click here to chat with the Customer Care team.

E-Mail Us

You can send us a message using the form below.

Please enter your date of birth to confirm you are an adult user of nicotine or tobacco products.


This website is intended only for users of nicotine or tobacco products who are over 18.

This website is restricted to adults in the United Kingdom who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk-free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page for further risk information.