How can we help you?
Frequently asked questions
IQOS 2.4 Plus
Services and Repairs
Contact us your way
We have a dedicated UK-based Customer Care Team 7 days a week on 0800 432 0000
(Monday to Friday 8am to 10pm, Saturday and Sunday 10am to 6pm).
Easter Opening Hours:
April 19th (Good Friday): 10:00-18:00
April 20th: 10:00-18:00
April 21st (Easter Sunday): 10:00-18:00
April 22nd (Easter Monday): 10:00-18:00