Please note this website is intended for United Kingdom, in order to ensure compliance with local legal requirements we need to redirect you to the country you are located in.
CONTINUE
New to IQOS?
Explore IQOS Care Expert, our one-to-one complimentary support service tailored to you.
DISCOVER MORE
Our Support Services
At IQOS we care about you.
Explore our complementary services tailored around you.
Frequently asked questions
Contact us in these ways
We have a dedicated UK-based Customer Care Team 7 days a week on 0800 432 0000
(Monday to Friday 8am to 10pm, Saturday and Sunday 10am to 6pm).