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Tell us how we can help. Questions? Issues?
We will find a solution or give you a replacement.
That’s our promise.
Hassle Free Replacements
Sometimes accidents happen. That’s why we offer quick and easy replacement if you break your device completely free of charge. Benefit by registering your device.
International Assistance
Experiencing issues while abroad?
No problem. Our dedicated team will get you sorted.
Contact us on: 00 800 2559 2559
IQOS Care Expert
Our dedicated Care Experts are there for you via Online Chat with tips, advice or just a bit of support.
Activate your warranty
It’s quick and easy. Simply register your device and unlock our exclusive benefits tailored to enhance your IQOS experience.
