Please note this website is intended for United Kingdom, in order to ensure compliance with local legal requirements we need to redirect you to the country you are located in.
Next Day Delivery
- Free next day delivery on orders worth £30.00 or more
- Place your order before 18:30 to get it the next day
- For orders under £30.00, a delivery charge of £3.95 applies
- Public Holidays
- Circumstances outside our control (such as weather conditions)
- Two day delivery areas
Two Day Delivery AreasA two day delivery service is provided to the following areas, excluding weekends.
- Northern Ireland
- Isle of Man
- Outer Hebrides, Shetlands & Orkney
Note: We currently do not offer a delivery service to the Channel Islands.
- You may return unopened items sold and fulfilled by IQOS.co.uk within 14 days of delivery for a full refund.
- All returns are inspected upon receipt, and appropriate refunds will be processed within 10 working days.
- Please complete the return section of the delivery note and include it in your parcel to ensure your exchange or refund can be processed.
- See our terms and conditions for further information on our returns policies or contact IQOS Care.