Our Try Before You Buy
programme is designed for
you to Try IQOS for 14 days
in the comfort of your home.

Try IQOS Before You Buy

How it works

Order before 8:00pm for free next day delivery

Pay £10 for your trial kit

Experience IQOS for 14 days

Your choice at the end of the trial

Each trial kit includes a brand new
device and 2 packs of HEETS.

Unboxing Video

Common questions asked about
the Try Programme

For more information about IQOS visit
our support section

Unsure? Contact us

Our dedicated UK based Customer Care
team is here 7 days a week for you.

Monday to Friday 8am to 10pm.
Saturday and Sunday 10am to 6pm

For the quickest response we recommend Live Chat or Phone.
Click here to email us and we'll get back to you in 24 hours.

Please enter your date of birth to confirm you are an adult user of nicotine or tobacco products.


This website is intended only for users of nicotine or tobacco products who are over 18.

This website is restricted to adults in the United Kingdom who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk-free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page for further risk information.