In line with Government advice regarding COVID-19, IQOS stores across the UK are now temporarily closed until further notice. Please be assured our Online store is currently operating as normal. As always, our dedicated Care Team is here to support you in these challenging times.
IQOS stores are generally open from 11am – 8pm Monday – Saturday, and 12pm – 5pm on Sunday. Restrictions may apply for public holidays and private events. To check the opening hours of the store you wish to visit please visit our store locator.
Please visit the Contact Us page to choose how to contact us.
Smoke-free products are not risk-free. They contain nicotine, which is addictive. Smoke-free products are intended for adult use only. For more risk information, click here.