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Experiencing a few hurdles?

It’s ok. You are making a significant change to your daily routine.

We could tell you all about the benefits of using IQOS but it’s not the same as experiencing it for yourself.

Did you know that 8 out of 10 people who try IQOS for more a week don’t go back to cigarette*?

Here’s a few tips


IQOS is designed to closely mimic the ritual of smoking, however the experience is slightly different since you are tasting heated rather than burnt tobacco.

IQOS releases flavour and nicotine whilst producing 95% less harmful chemicals than cigarettes**.


Have you started to notice that your clothes and hands do not smell of cigarettes?

IQOS leaves less lingering smell on hands, hair and clothes.


>With so many pieces of tech in our lives, it can sometimes feel overwhelming. Whether it's a smart phone, smart watch or voice assistants, it just takes practice. The same is true with IQOS.

Why not hear from someone who has been in your shoes…

I never really liked the smell of cigarettes. When you go for a cigarette & come back you stink. With IQOS I do not impose my habit on everyone else

Hezenna, 27. Bar Manager

My partner introduced me (to IQOS), I was a bit sceptical at first because I had tried a lot of alternatives. But my partner and I started the journey together and have been cigarette free for 3 months now. It has been fantastic

Hezenna, 27. Bar Manager

Frequently asked questions

Unsure? Contact us.

Our dedicated UK based Customer Care team is here 7 days a week for you.
Monday to Friday 8am to 10pm
Saturday and Sunday 10am to 6pm
Our Online support pages are available 24/7. You can find them here.

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