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We're Ship-shape and Bristol Fashion

Bristol is one of our favourite cities (and yours too, as it’s known to be one of the best places to live in the UK), so we’re thrilled to now have two IQOS stores here.

What’s great about Bristol? The cool places for brunch (along Stokes Croft/Gloucester Road in particular). The creative arts (home to Bristol Old Vic and Banksy). The colourful outdoors (from street art to the Balloon Fiesta). The fascinating history (from Brunel’s iron masterpieces to Bristol’s long-standing association with the tobacco industry).

In fact, research predicts that Bristol will be the first UK city that could go smoke free by 2024. We’re delighted to lead the way, with our Bristol IQOS shops featuring some exciting IQOS customer care initiatives …

Door-to-door IQOS replacement service

(Got a problem? No problem!)

Accidents happen. Whether you’ve dropped your IQOS or damaged the heating blade inside, we’ve got your back. If you can’t get to either IQOS Bristol store, we’ll whizz over to you instead – within two hours. (For the time being, this service is available for certain postcodes in Bristol but watch this space…)

Our rapid replacement service will check the problem with your IQOS device and replace it if needed. Simply phone our Customer Care team on 0800 432 000, 10am to 4pm.

Free in-store IQOS cleaning

(Not sure how to clean your IQOS properly? Leave it to us)

Any state-of-the-art product needs taking good care of and IQOS is no exception. The heating blade inside your heated tobacco device is delicate plus keeping your IQOS clean equals a more enjoyable experience.

Drop by either IQOS Bristol store for a free cleaning demo or a free clean of your IQOS heat not burn device. Don’t forget to pick up some complimentary IQOS cleaning sticks too.

Free coffee

(Got an IQOS question brewing? Call in for an espresso)

Whether you want to have an IQOS free demo, ask about our 7-day no obligation home trial or check out the HEETS UK price and IQOS UK price, call in to either Bristol IQOS shop. The coffee is on us.

2-hour HEETS delivery service - coming soon

We’re planning to introduce a super speedy HEETS delivery service. Of course, HEETS are widely available at leading stockists throughout Bristol, such as Sainsbury’s, and online (if wondering ‘where can I find heated tobacco near me?’, use our handy store locator).

But we’re aiming to go one step further by also offering a slick-and-quick 2-hour delivery service just in case you can’t seem to find a shop handy. Details to follow!

Can’t wait to meet you

Both our new stores display the full range of IQOS devices – but if looking for a vape shop in Bristol, we also stock IQOS MESH: Our precision vaping device.

There’s no need to Google ‘where’s heated tobacco near me’ – here’s where you’ll find us, ship-shape and ready to help:

Our new Bristol IQOS shops are at:

IQOS Boutique Cribbs Causeway, Unit UR141, The Mall at Cribbs Causeway, Bristol, BS10 7UH

09.30 - 20.00 Mon - Fri, 09.00 - 20.00 Sat, 11.00 - 17.00 Sun.

IQOS Boutique Cabot Circus, Unit SU52, Cabot Circus, Bristol, BS1 3BX

10.00 - 20.00 Mon –Sat, 11.00 - 17.00 Sun.

THESE PRODUCTS ARE NOT RISK-FREE AND ARE ADDICTIVE. FOR ADULT USE ONLY.
This website contains tobacco product information and is restricted to smokers over the age of 18.
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