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Blog / We Love Manchester Because...

We Love Manchester Because...

May has seen the opening of not one but two IQOS UK pop ups in Manchester! Whether you live in Manchester or are just visiting, here’s why we love the city – and why we hope it loves us too!

If you’re a smoker, you may already be familiar with e-cigarettes (e-cigs) and vaping, so let’s introduce you to IQOS and heated tobacco as a better alternative to smoking. We think you’ll find the concept behind our IQOS Manchester stores quite different to that of a vape shop.

Why put Manchester on the IQOS map?

Location, location, location

IQOS Pop-up Boutique, Pearl Assurance House, Princess Street, Manchester M2 4HH

Princess Street is just across from the Town Hall, which is one of Manchester’s most stunning and iconic buildings. You may not know this, but Queen Victoria refused to attend its re-opening because she didn’t like the mayor. We didn’t invite any royalty to our opening on May 16, but we did have a right royal turn out.

While here for the next few months, we’re looking forward to enjoying dim sum in China Town and whiling away a few hours at the Science and Industry Museum (it’s free!) or at Manchester Art Gallery (also free!).

IQOS Pop-up Boutique, 13 St Ann’s Square, Manchester, M2 7HQ

If you’ve visited our London flagship at High St Kensington, you’ll know we’ve a thing about being in the heart of a busy shopping area and Manchester’s shopping and nightlife scenes are hard to beat. We’re in good company in St Ann’s Square, with top brands and retailers at the nearby Royal Exchange.

This is home for a year, so we’re looking forward to the German Christmas Market here in winter. Meanwhile, we’re planning on checking out what’s on at the Royal Exchange Theatre: an amazing seven-sided, glass-walled capsule.

LGBT+ friendly

Manchester is one of the world's best gay-friendly cities, with the Gay Village along and around Canal Street being not far from either of our new IQOS stores (look for the LGBT+ stickers on our windows).

Free cleaning services

IQOS customer care is really important. Feel free to drop by any time and ask for a cleaning demo, or ask us to clean your IQOS heat not burn device. Keeping it clean is really important so that the delicate heating blade stays in great shape and so that you can continue experiencing the best possible flavour experience.

Our in-store cleaning service is free of charge, and we’ll even give you some complimentary IQOS cleaning sticks to take away.

Free coffee

Our espresso bar offers a wide range of flavours. The coffee is free for customers and so is the conversation! Our store experts are on hand to answer all your questions about switching from smoking cigarettes to using IQOS without obligation.

Free IQOS replacement

Did you accidentally drop your IQOS device in the Rochdale Canal or damage it during a tense Man City game? Call into either of our IQOS Manchester stores and we’ll give you a free replacement there and then.


You might have wandered past our new IQOS stores by now and wondered if IQOS heated tobacco is right for you? If you’re over 18 and a smoker, you might like to try IQOS out for yourself with a 14 Day Trial in the convenience of your own home. Our store experts will happily give you a free demo in-store, then just choose the IQOS device you’d like to try out and pay £10 for four packs of HEETS to use.

We look forward to seeing you

Both IQOS Manchester stores display the full range of IQOS devices (IQOS 3, IQOS 3 Multi and IQOS 2.4+).

You’ll find IQOS store experts friendly, helpful and able to make a great coffee, so do call in and say hi! We’re open 09.30 – 18.00 Mon – Sat and 11.00 – 17.00 Sunday.

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This website is intended only for users of nicotine or tobacco products who are over 18.

This website is restricted to adults in the United Kingdom who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk-free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page for further risk information.