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Blog / Brilliant to be in Broadmead, Bristol

Brilliant to be in Broadmead, Bristol

Brace yourself – we have an announcement: our fourth store is now open in Broadmead! Here’s a breakdown of what to expect – including the new IQOS 3 DUO now in Bristol.

Breakthrough technology

Our latest model – IQOS 3 DUO – is our fastest charging holder to date. New IQOS 3 DUO provides you with two consecutive uses without the need to recharge between HEETS.

Brought to your door for free

No need to wonder ‘Where can I buy HEETS in Bristol?’ – they’re available in all IQOS Bristol stores, Sainsbury’s and other local stockists (see our online store locator). In case you can’t find HEETS in your area but live within a Bristol postcode, free delivery to your door is available M-F, 12-7pm. Call 0800 432 0000 to order.

Broken device? Get a free replacement delivered.

IQOS not working? Try a reset first – if still no luck, contact us on 0800 432 0000 for a replacement. We’ll get to you within two hours to check what’s wrong and replace your IQOS if needed. (Available for certain Bristol postcodes, Monday to Saturday 12:00 - 19:00, Sunday 12:00 – 16:00).

Brew time?

Drop by for a coffee and a chat. Whatever your questions about IQOS HeatControl™ Technology, we’re here to help.

Bring in your IQOS for a free deep clean

By keeping your IQOS heat not burn device in great condition, you’ll continue to experience the tobacco-like flavour as it should be. Ask one of our IQOS Bristol experts to give it a thorough clean, though we always recommend that you clean your IQOS at home after every pack of HEETS. Remember to also ask for some free cleaning sticks while in store.

Browse accessories

Want to personalise your IQOS 3 DUO, IQOS 3 Multi and IQOS 2.4+? Our IQOS Bristol Broadmead store offers a wide choice of colourful accessories.


Did you know? IQOS is the most preferred heat-not-burn brand around the world.*

Breeze in to see us

Want to know the difference between IQOS and vapes or how IQOS can help you stop smoking? Call in to find out at our latest IQOS Bristol store at Kiosk 3/3A, Merchant Street, Bristol BS1 3EP – we can also explain how our 14 Day Trial works and give you a free demo.

You can contact us any time by phone or else via Facebook, Twitter or LiveChat on our IQOS website.


* Source: PMI global estimate of total in-market of heated tobacco units as of December 2018 (excluding China and US).

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